Dullard Sartori pty ltd trading as Jetport Parking (ACN 126 399 826) and its subsidiaries ('Jetport Parking', "we" or "us") are committed to protecting your personal information in accordance with the Australian Privacy Principles ("APPs") set out in the Privacy Act 1988 (Cth) ("Act").
What personal information do we collect?
The types of personal information which Jetport Parking collects will depend on the circumstances of its collection and the nature of your particular dealing with us.
Information we may collect about you in general dealings includes:
In the case of retail and marketing-related matters, we might collect additional information such as:
Personal information will normally only be collected directly from you when you deal with us by telephone, by correspondence through a letter, fax or e-mail, via our Website
Other ways in which we collect personal information include:
There may be occasions when we collect personal information about you from a third party, such as:
You can disable your web browser from accepting cookies. If you do so, you can still access the Website, but not all services, transaction or functions may be available.
Where devices can connect, or individuals log on, to Jetport Parking's systems or IT infrastructure, or are identifiable to Jetport Parking, we may collect aggregated information regarding internet usage. We may also collect some personal information from users, with their consent.
Jetport Parking partners with third party advertising networks to either display advertising on Jetport Parking's internet terminals or through Wi-Fi at Jetport Parking's premises to users' mobile devices and laptops. If you respond in the affirmative (yes) to a particular sponsored or third party advertiser's question we will be supplying your contact details and cookie data to that sponsor only, this sponsor may use this information to contact you or display relevant offers on their or 3rd party websites.
Generally speaking, you are not obliged to provide us with personal information about you. However, failure to do so may mean that we are unable to transact business with you, process any application for the issue of an authority, licence, pass or permit, or provide you with an appropriate level of service.
You may access the website on an anonymous basis, or contact Jetport Parking with a general query anonymously or using a pseudonym.
Personal Information collected by Jetport Parking is generally held and used as necessary for purposes directly related to its functions and activities including in any of the following ways:
We may also use your personal information for related purposes such as to notify you of services, special offers, opportunities, products or benefits which are being offered by Jetport Parking or any of our strategic alliance partners, customer airlines, tenants or associated organisations.
We also collect, hold and use your personal information as required or authorised by or under an Australian law such as aviation and taxation laws, counter terrorism legislation and the Corporations Act.
Jetport Parking will only disclose your personal information to persons or bodies external to Jetport Parking where permitted by the Act, including in the following circumstances:
Jetport Parking has implemented security measures which are designed to provide reasonable protection against the misuse, interference or loss of your personal information and to prevent unauthorised access, modification or disclosure of your personal information. These measures include:
Jetport Parking takes reasonable steps to ensure that all personal information that it collects or uses is accurate, up to date and complete.
You may request access to, and correction of, any of your personal information held by Jetport Parking, and such access will be provided and corrections made except where Jetport Parking refuses such requests in accordance with the APPs.
All requests for access and/or correction will be processed within a reasonable time.
In some situations, you may be able to access and correct your personal information directly through our Website. Otherwise, please contact our Privacy Officer by email, phone, fax or mail, if you want to access or correct your personal information.
There is no application fee for making a request to access your personal information. However, we may charge an administrative fee for the provision of information in order to recover costs.
If Jetport Parking does not agree to provide you with access to your personal information or to amend or annotate the information that we hold about you, you may seek a review of our decision.
If Jetport Parking does not agree to make the requested changes to your personal information, you may make a statement about the requested changes and we will attach it to your record.
Jetport Parking may provide links to third party websites on its Website, or allow third party advertising on its Website, or via the IT network at Jetport Parking's premises.
CCTV footage is released under provision of Jetport Parking's corporate policy. This policy is written in line with the National Approach to Closed Circuit Television, the Australian Standards for CCTV and the APPs.
Aims of the CCTV System
CCTV significantly increases the ability to monitor areas of the carpark and aims to do the following:
assist in the prevention and detection of acts of unlawful interference against vehicles; reduce acts of unlawful interference with vehicles by deterring potential offenders through fear of detection; assist Government and law enforcement agencies with the detection and identification of offenders; and to aid in a more effective assessment and response to unlawful acts of interference including security, safety and emergency situations.
Complaints about a breach of the APPs, by Jetport Parking, in relation to your personal information, must be made in writing, either to the email or mailing address below.
Complaints will be reviewed by Jetport Parking's Privacy Officer. A response will usually be provided within 30 days of receipt of the complaint by Jetport Parking.
If, after following the procedure outlined above, you believe that your complaint has not been satisfactorily addressed by Jetport Parking, you can make a complaint to the Office of the Information Commissioner ("OAIC") at www.oaic.gov.au.
Privacy Officer Jetport Parking Corporation Limited po box 2567 gladstone park vic 3043 Telephone (03) 9999 2626 E-mail: email@example.com